Privacy Policy

1. Introduction

productshootz AI ("productshootz," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image generation platform ("Service").

This policy applies to all users globally, including residents of the European Union (subject to GDPR), California (subject to CCPA/CPRA), and other jurisdictions with comprehensive privacy legislation. By using our Service, you consent to the data practices described in this policy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information Provided by You

We collect personal information that you voluntarily provide when you:

• Register for an account: Name, email address, username, password
• Subscribe to a paid plan: Billing address, payment information (processed by third-party payment processors)
• Contact us: Information included in your messages, inquiries, or support requests
• Participate in surveys or promotions: Responses and contact information

2.2 User-Generated Content and Images

Image Uploads: When you upload images to our platform, we collect and store these images to provide our generation services. This may include photographs of products, people, or other subjects. You represent that you have all necessary rights to upload such content.

Personal Images: If you upload images containing identifiable individuals, you confirm that you have obtained necessary consents from those individuals. We process such images solely to provide the Service and as described in this policy.

Generated Output: Images generated using our AI tools are stored in association with your account.

Prompts and Metadata: Text prompts, generation parameters, and associated metadata are collected to provide and improve the Service.

2.3 Automatically Collected Information

When you access the Service, we automatically collect:

• Device Information: Hardware model, operating system, unique device identifiers, browser type
• Log Data: IP address, access times, pages viewed, referring URL, clickstream data
• Usage Analytics: Features used, generation frequency, session duration, error logs
• Location Data: Approximate geographic location derived from IP address
• Cookies and Similar Technologies: Session cookies, persistent cookies, pixels, and local storage

2.4 Information from Third Parties

We may receive information about you from third parties, including social login providers (if you choose to authenticate via Google, Apple, etc.), analytics providers, and marketing partners. We may combine this information with other data we collect.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

• Creating and managing your account
• Processing your image generation requests
• Facilitating payment transactions
• Providing customer support
• Sending service-related communications

3.2 AI Model Training and Improvement

Outputs: productshootz does NOT use your generated images ("Outputs") to train, improve, or refine our AI models.

Inputs: Unless you have opted out, we may use your uploaded images ("Input Content") and prompts to train, improve, and refine our proprietary AI models. This helps us enhance the quality and capabilities of our Service.

Training Opt-Out: You can opt out of having your Input Content used for AI training by adjusting your privacy settings in your account dashboard.

3.3 Analytics and Improvement

• Analyzing usage patterns and trends
• Measuring Service performance and reliability
• Identifying and fixing bugs and errors
• Developing new features and capabilities

3.4 Safety and Security

• Detecting and preventing fraud, abuse, and prohibited content
• Enforcing our Terms of Service and policies
• Protecting the rights and safety of users and third parties
• Complying with legal obligations

4. Image Storage and Retention

Storage Location: Your images and generated content are stored on secure cloud infrastructure operated by reputable third-party providers (e.g., AWS, Google Cloud) with data centers in the United States and European Union.

Retention Period: We retain your uploaded images and generated outputs for as long as your account is active, plus an additional period of 90 days following account deletion to allow for account recovery. Content may be retained longer if required by law or for legitimate business purposes.

Deletion: You may delete individual images or your entire account at any time through your account settings. Upon permanent deletion, we will remove your content from active systems within 30 days, subject to backup retention schedules.

Anonymized Data: We may retain anonymized or aggregated data that cannot be linked to you indefinitely for research and analytics purposes.

5. Third-Party APIs and Data Sharing

5.1 Third-Party AI Providers

To provide our Service, we may utilize third-party AI APIs and services. When your requests are processed by these providers, your prompts and/or images may be transmitted to them. We contractually require these providers to:

• Process data only as necessary to provide their services
• Maintain appropriate security measures
• Not retain your data beyond the processing period
• Not use your data for their own training purposes where such opt-outs are available

Disclaimer: While we select providers based on their privacy commitments and request that your data not be used for model training, we cannot fully guarantee or audit the internal data processing practices of third-party providers (such as Google, fal.ai, BlackForest AI or other). Your use of the Service constitutes acknowledgment of this limitation.

5.2 Service Providers

We share information with third-party vendors who provide services including:

• Cloud hosting and infrastructure (AWS, Google Cloud, Cloudflare)
• Payment processing (Stripe, PayPal)
• Analytics (Google Analytics, Mixpanel, Amplitude)
• Customer support (Intercom, Zendesk)
• Email communications (SendGrid, Mailchimp)

5.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request; to enforce our Terms of Service; to protect the rights, property, or safety of productshootz, our users, or the public; or to detect, prevent, or address fraud, security, or technical issues.

6. Your Rights (GDPR, CCPA, and Other Jurisdictions)

6.1 Rights for All Users

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Request a machine-readable copy of your data
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis

6.2 European Union Residents (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under GDPR:

• Right to Restrict Processing: Request limitation of processing in certain circumstances
• Right to Object: Object to processing based on legitimate interests
• Right to Lodge a Complaint: File a complaint with your local data protection authority
• Legal Basis: We process data based on consent, contractual necessity, legal obligations, and legitimate interests

6.3 California Residents (CCPA/CPRA)

California residents have the following additional rights:

• Right to Know: Request disclosure of personal information collected, used, and disclosed
• Right to Delete: Request deletion of personal information
• Right to Opt-Out of Sale: We do not sell personal information in the traditional sense
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights
• Right to Limit Use of Sensitive Personal Information: Limit use of sensitive personal information to specified purposes

To exercise any of these rights, please contact us at privacy@productshootz.com or use the tools available in your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings or our cookie consent banner.

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how you use the Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection best practices
• Incident response procedures

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your jurisdiction where data protection laws may differ. If you reside in the EEA, we rely on:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Other lawful transfer mechanisms as required

10. Children's Privacy

Our Service is not intended for use by children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@productshootz.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us: